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#Frequently asked questions

Check out Our all FAQ that is you need to know.

How long does it take orders to ship?
All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee. Because of this, the coffee orders will take 1-5 business days before our roasters are ready to ship them. Once shipped, it can take an additional 1-5 business days depending on the customer location via standard ground shipping by USPS. All orders come with tracking information that we update your order with, which will trigger an automatic notification from your store to your customer.
Why Choose Us ?
Choose us for a diverse selection of high-quality teas, including single origins, blends, flavored options, sample packs, and organic varieties. Our commitment to premium teas and coffees ensures a unique and satisfying tea experience
What Is your Returns Policy?
In summary. Your fault, you pay. Our fault, we pay. "Nobody's" fault, we split it to keep the customer happy.
What is Single Origins coffee?
Single origin coffee refers to coffee beans that come from a specific geographic location or region. Unlike blends, which combine beans from different places, single origin coffee highlights the unique flavors and characteristics of coffee grown in a particular area, allowing coffee enthusiasts to experience the distinct taste profile associated with that specific origin.
Do you seles Tea items?
Yes, Checkout Our Menu ber